bk 444's Privacy Policy

This privacy policy applies to all services, websites, and mobile applications on the bk 444 platform. When you register on our site, make a deposit, play, or contact customer support, certain information is stored in our systems. The purpose of this policy is to clearly inform you about what that information is, how it is used, and what your rights are.

bk 444 believes you should have control over your personal information. We therefore maintain transparency in data collection and store only the information necessary to operate our services. To learn about the overall terms of using the platform, please read our Terms and Conditions, which explain your rights and responsibilities in detail.

This policy applies to users aged 21 or older residing in Bangladesh. bk 444 does not permit the collection of information from anyone under 21 or the opening of accounts for such individuals.

bk 444 collects two types of information — information you provide directly, and information collected automatically through your use of the site. Each category is described below.

1.1 Information Provided Directly by You

• Full name and date of birth (for age verification)
• Email address and mobile number
• Login credentials (username and encrypted password)
• Residential address
• Payment account information (bKash, Nagad, or Rocket number — not card or bank account numbers)
• Copies of your national ID or other documents for identity verification (if required)

1.2 Automatically Collected Information

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Time of site access, list of pages viewed, and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history — deposits, withdrawals, and gaming activity

We receive information directly from you, from our technical systems, and from payment processing partners. We do not purchase information about you from any third party. If login via social media platforms or advertising networks is offered, the policies of those platforms also apply.

bk 444 uses your information only for the purposes listed below and does not sell or share it with third parties for any other reason.

• Account management and verification: For registration, login, age confirmation, and identity verification.
• Processing financial transactions: To complete deposit and withdrawal requests and to prevent fraudulent activity.
• Customer support: To resolve your issues and answer your questions.
• Service improvement: To personalise the gaming experience and improve site performance.
• Legal compliance: To comply with applicable laws and regulations.
• Security: To prevent unauthorised access and fraud.
• Promotional communications: To inform you about bonuses and offers, if you have given your consent.

bk 444 uses data on your gaming activity to identify unusual or problematic behaviour. This is for your protection — if signs of risky gaming are detected, we may contact you or offer tools to set limits. To learn more, see our Responsible Gaming guide, which explains in detail how to keep yourself safe.

bk 444 uses industry-standard technical and organisational measures to protect your information. These include:

• SSL (Secure Socket Layer) encryption: All data transmitted between your browser and our servers is encrypted.
• Password hashing: Your password is not stored in plain text — strong cryptographic hashing is used.
• Access controls: Only authorised staff can access your information, and their access is logged.
• Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
• Data backups: Secure backup systems are in place to recover data in the event of a server failure.

However, no data transfer over the internet can be guaranteed to be 100% secure. You should therefore keep your login credentials private and use the site with caution on public Wi-Fi.

All information is retained while your account is active. After an account is closed, relevant information may be retained for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Financial transaction records are generally retained for a longer period as required by law.

Once the retention period ends, your personal information is securely deleted or anonymised so that you can no longer be identified.

bk 444 never sells your personal information. However, in limited circumstances, information may be shared with trusted third parties:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with them. These organisations have their own privacy policies and are bound to protect your data.
• Game providers: Gameplay-related information may be shared with game providers such as Pragmatic Play, Evolution, JILI, and Spribe — but only to ensure an uninterrupted playing experience.
• Technology service providers: Companies contracted for services such as hosting, analytics, or cybersecurity receive only the information necessary for their work.
• Legal authorities: Information may be shared with authorities in cases of a court order or legal obligation.

All third parties are required to comply with our data protection standards and may not use the information they receive for their own purposes.

bk 444 uses cookies on the site. Cookies are small text files stored in your browser. The types of cookies we use are:

• Essential cookies: To maintain login sessions and keep core site functions running — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics cookies: To understand which parts of the site are used most — this information is anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some parts of the site to not function properly.

As a bk 444 user, you have the following rights over your own information:

• Right to access: If you want to know what information we hold about you, submit a written request.
• Right to correction: If your information is incorrect, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though legal obligations may mean that not all information can be deleted immediately.
• Right to restrict processing: You have the right to request that your information not be used for specific purposes.
• Right to portability: You may request your information in a structured format.
• Right to object: You may object to your information being used for marketing communications.

To exercise these rights, contact us via 24/7 live chat or email. We are ready to assist in both Bengali and English.

If you no longer wish to receive promotional emails or messages from bk 444, use the "Unsubscribe" option at the end of any message or inform the support team directly. This request will be processed within seven business days. However, messages related to transactions or account security will continue to be sent, as these are part of the service.

bk 444 strictly does not allow anyone under the age of 21 to open an account (for users aged 21+). Age is verified at the time of registration, and identity documents may be requested in suspicious cases. If we learn that information from a minor has been collected, it will be deleted immediately and the account will be closed.

If a parent or guardian suspects their child has opened an account, please contact us immediately.

Your information may sometimes be transferred to international servers for processing or storage. In such cases, we ensure that the recipient country or organisation maintains adequate data protection standards and upholds your rights.

You also have a responsibility for the security of your account. Please keep the following in mind:

• Use a strong password and change it regularly.
• Never share your password or OTP with anyone.
• Log out after signing in on a public computer or unsecured Wi-Fi.
• If you notice any suspicious activity, inform us immediately.

bk 444 will never ask for your password or OTP in any message or phone call. Such a request is a sign of fraud.

bk 444 may update this privacy policy from time to time. In the event of changes, we will publish the new version on the site, and for significant changes you will be notified by email or app notification. Continued use of the site after any changes will be considered your acceptance of the updated policy.

If you have general questions about this policy, see our FAQ section, where common questions about privacy and security are answered.

If you have any questions, concerns, or requests about this privacy policy, please contact us in the following ways:

• Live Chat: Available on any page of the site, 24 hours a day, 7 days a week
• Email: [email protected]

Our support team can respond in both Bengali and English. For privacy-related requests, we aim to respond as quickly as possible.

To learn about bk 444 in general, including the company's background and our goals, visit our About Us page.